Banking Relationship & Operations Specialist - Jakarta Selatan

Are you a seasoned banking professional with a passion for building strong relationships and optimizing operational excellence? Our client, a leading financial institution in Jakarta Selatan, is seeking a Banking Relationship & Operations Specialist to drive client satisfaction and operational efficiency. In this role, you will work closely with clients to understand their needs and provide tailored solutions, while also managing and optimizing daily operations to ensure smooth and efficient banking processes.

Join our team at this prestigious financial institution and be part of a dynamic environment where your expertise and dedication will make a significant impact. With a competitive salary package and a range of benefits, this is an opportunity to grow both personally and professionally in one of Jakarta's most vibrant and financially significant areas.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with clients to understand their needs and provide tailored banking solutions.
• Manage and optimize daily banking operations to ensure efficiency and compliance.
• Coordinate with various departments to streamline processes and improve operational excellence.
• Analyze client data and market trends to identify opportunities for growth and improvement.
• Provide regular reports and updates to clients and management on operational performance.
• Stay up-to-date with industry regulations and best practices to ensure compliance and continuous improvement.
• Train and mentor junior staff to develop their skills and knowledge in banking operations.
• Participate in cross-functional projects to drive innovation and improve overall banking performance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Banking, Finance, or a related field.
• Minimum of 5 years of experience in banking operations and relationship management.
• Proficient in using banking software such as Core Banking System, CRM, and ERP.
• Strong knowledge of financial regulations and compliance requirements.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Analytical and problem-solving skills to optimize operational processes.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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