Marketing Executive - Telemarketing & Customer Engagement

Join CV Sentral Fastindo as a Marketing Executive and play a pivotal role in driving customer engagement and sales growth through strategic telemarketing initiatives. Based in Jawa Timur, this position offers a dynamic opportunity to connect with our diverse customer base and contribute to our mission of delivering exceptional service and innovative solutions.

As a Marketing Executive, you will be at the forefront of our customer engagement strategies, leveraging your skills in telemarketing to build strong relationships and foster loyalty. You will work closely with our sales team to identify and pursue new business opportunities, ensuring that our products and services meet the evolving needs of our clients.

📋 Tanggung Jawab Pekerjaan

• Develop and implement telemarketing campaigns to drive customer engagement and sales growth.
• Build and maintain strong relationships with existing and potential customers.
• Leverage CRM tools such as Salesforce or HubSpot to manage customer interactions and track performance metrics.
• Conduct market research to identify trends and opportunities for business growth.
• Collaborate with the sales team to develop and execute sales strategies.
• Provide regular reports and insights to senior management on customer engagement and sales performance.
• Stay up-to-date with industry trends and best practices in telemarketing and customer engagement.
• Participate in team meetings and contribute to the development of marketing and sales strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum 2-3 years of experience in telemarketing, customer engagement, or a related field.
• Strong communication and interpersonal skills.
• Proficient in using CRM tools such as Salesforce or HubSpot.
• Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Passion for sales and customer engagement.

🛠️ Keahlian

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