Director of E-commerce Operations (TikTok Shop & Shopee)

Join Bilsszinn, a dynamic and fast-growing e-commerce company, as our Director of E-commerce Operations. In this pivotal leadership role, you will drive the strategic direction of our e-commerce platforms, particularly TikTok Shop and Shopee, to maximize growth and profitability. Based in Jakarta Utara, you will work closely with cross-functional teams to optimize operations, enhance customer experience, and implement innovative strategies that align with our vision.

As the Director of E-commerce Operations, you will oversee the daily management of our TikTok Shop and Shopee stores, ensuring seamless integration of these platforms with our overall business objectives. You will leverage your expertise in e-commerce operations to streamline processes, improve efficiency, and drive sales growth. This role offers a unique opportunity to be at the forefront of e-commerce innovation, with a competitive salary package of Rp 15,000,000 - Rp 20,000,000 per bulan.

If you are a seasoned e-commerce professional with a proven track record of success in managing and growing online marketplaces, we invite you to apply. Join us in shaping the future of e-commerce in Indonesia!

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of TikTok Shop and Shopee stores, ensuring adherence to brand guidelines and best practices.
• Develop and implement strategic plans to maximize sales and revenue growth on both platforms.
• Collaborate with cross-functional teams to enhance the customer experience and drive customer loyalty.
• Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement and optimization.
• Stay updated with industry trends and emerging technologies to implement innovative solutions.
• Manage and mentor a team of e-commerce specialists, providing guidance and support for professional growth.
• Ensure compliance with all relevant regulations and policies governing e-commerce operations.
• Work closely with the marketing and sales teams to align e-commerce strategies with overall business goals.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 8 years of experience in e-commerce operations, with a focus on TikTok Shop and Shopee.
• Proven track record of successfully managing and growing online marketplaces.
• Strong understanding of e-commerce platforms, including TikTok Shop and Shopee, and their respective algorithms.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in using tools such as Google Analytics, Meta Business Suite, and other relevant e-commerce software.
• Strong leadership and communication skills, with the ability to inspire and motivate teams.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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